Powersports dealerships offer F&I solutions to their customers to enhance their ownership experience. Sometimes, however, powersports vehicle owners hesitate to even consider any of these F&I solutions because the benefits weren’t explained enough to them. This is why Powersports F&I Training is critical to the success of a dealership’s F&I department.

What can F&I teams learn at a Powersports F&I Training seminar?

In a nutshell, your dealership’s F&I personnel, from the manager to the assistant and consultants, will learn how to effectively communicate to the customer what each of your F&I products offers in such a way that they will see the benefits of purchasing certain coverages to make ownership easier and more enjoyable.

F&I personnel must know everything there is to know about each of your contracts and add-ons, down to the smallest detail, as this will show your confidence in the products that you offer. They must be prompt at answering every question, and answers must be truthful and accurate.

On that note, here are a few of the skills that every member of your F&I team must possess:

  • Effective communications
  • Excellent customer service
  • Excellent sales skills
  • In-depth knowledge of every F&I product you offer
  • Excellent listening skills
  • Administrative skills for paperwork, document processing, etc.
  • Financial literacy

These are the basic skills that every member of your F&I team must possess. The F&I Manager, on top of these skills, must also know how to manage a team, assess a customer’s financial capacity and thereby choose a financing and insurance package that is the right fit for them, and must also be knowledgeable with financial compliance.

A Powersports F&I Training course will help your team develop and enhance these skills.

Torque Group F&I Training

Torque Group offers F&I training courses that will help you close more deals and maximize your profit margin through the latest strategies, techniques and best practices in the industry. Participants will learn from industry experts and leaders, and will also be given the opportunity to network with other professionals in the field.

Topics covered in Torque Group’s F&I trainings include the following:

  • Maximizing profitability
  • Improving customer satisfaction
  • Product knowledge
  • Navigating the complexities of F&I in the Powersports industry
  • And more…

Contact Torque Group today!</strong

Do you have more questions about Powersports F&I Training? You may reach Torque-Group at (800) 859-0590. You may also send an email at info@torque-group.com for more information on training schedules and other pertinent details.