When customers walk into a dealership, they expect to drive out in the car of their dreams, but purchasing a vehicle, whether an off-road Powersports ATV or a regular road car, isn’t as simple and straightforward as many believe, shares premier F&I Training provider Torque Group.
Why is a dealership’s F&I Department important? Because it is the heart of the business. A lot of the action takes place inside the F&I Department. This is where customers are matched to lenders or financial institutions based on their goals, needs, and financial capacity. If the F&I manager fails to find a lender for a particular customer, they will walk out of the dealership empty-handed. This could mean losing a customer that could’ve brought more business to your dealership in the years to come and encouraging them to bring their business to your competition.
F&I Training
It goes without saying that a dealership’s F&I manager and agents must be the best of the best. You could say they are the glue that holds the dealership together because their performance affects the overall profitability of the business.
On that note, it’s important to give your F&I team regular F&I Training sessions as this is the best way to keep them updated with the latest trends and practices in the industry, as well as upgrade their skills to further improve their performance and productivity.
With regular training, you equip your team with the skills and knowledge to streamline the buying process, adapt to market changes, and provide better service to your customers, both existing and potential.
In a nutshell, regular trainings for your F&I personnel helps you build a strong Elite F&I Team.
Torque Group F&I Training
Torque Group, the premier provider of F&I solutions to dealerships across America offers F&I Training solutions to improve your dealership’s revenue from F&I products and to educate, empower, motivate, and improve your team’s knowledge, skills, and closing ability. Your team will learn about the latest techniques and strategies to boost your business performance and improve sales. Industry experts will be invited to share their knowledge about the industry and give tips on how to maximize the potential of your F&I department.
Contact Torque Group today
Build an elite F&I team, sign up your Manager and Agents for training today. Please feel free to contact Torque Group at (800) 859-0590 to learn more about training schedules or for questions or inquiries about available courses.
